Overview

Delivering care where patients live requires an operational foundation that can support speedy growth while staying on top of complex state regulations. Sprinter Health, a San Francisco based digital health company focused on mobile and hybrid in home care, faced this reality as demand for its preventive services expanded across the country.

To grow without slowing down or introducing compliance risk, Sprinter partnered with Zivian Health. With Zivian, Sprinter built a smoother and more reliable approach to workforce compliance and physician collaboration that supported nationwide expansion.

About Sprinter Health

Sprinter Health delivers preventive medical care through a hybrid model that combines in home house calls with virtual clinical support. By meeting patients where they are, Sprinter helps close care gaps and improve access, particularly for populations that may struggle to engage with traditional care settings.

Sprinter’s care team is comprised of many advanced practice providers (APPs), and its operating model depends on a distributed clinical workforce, consistent physician oversight, and timely board submissions across multiple states.

As Sprinter expanded into new markets, managing physician sourcing, APP collaboration requirements, and board submissions across jurisdictions became increasingly resource intensive and difficult to scale manually.

The Challenge: Compliance Bottlenecks

Sprinter’s expansion plans were limited by operational and regulatory requirements that compounded with each new state.

The team faced several challenges:

• Sourcing physicians who met state specific collaboration and oversight requirements
• Managing complex and time sensitive board submissions across multiple jurisdictions
• Evolving state regulations that were difficult to track manually
• Administrative bottlenecks that slowed provider onboarding and market entry

As expansion continued, these challenges compounded, increasing operational risk and placing strain on internal compliance and operations teams. Without a scalable approach to compliance and collaboration, Sprinter risked slowing care expansion at a time when patient demand was rising.

The Solution: Automated Compliance and Physician Sourcing

Sprinter selected Zivian Health to centralize and automate workforce compliance and physician collaboration workflows.

Using the Zivian platform and physician marketplace, Sprinter was able to automate APP compliance requirements, streamline physician sourcing and matching, manage and gain real time visibility into board submissions, and activate providers in new states in a matter of days rather than months.

Zivian provided a single system designed to support hybrid care teams delivering care across difficult regulatory environments.

The Results: Quick Multi-State Growth

Within a short period of time, Zivian helped Sprinter achieve results that directly supported its expansion goals. Key outcomes included:

• 8 new states launched, enabling faster and more predictable market entry
• 88 physician collaborations launched, supporting compliant care delivery at scale
• 50 providers onboarded, expanding clinical capacity without adding internal overhead
• More than 86,000 clinical hours unlocked, increasing utilization of existing workforce infrastructure

These results were critical because Sprinter’s ability to grow depends on operational speed, reliability, and compliance at scale. Faster state launches reduced time to market, while unlocking clinical hours allowed the organization to maximize workforce capacity without proportionally increasing administrative effort. By removing compliance friction, Sprinter built a more efficient operating model that could scale with confidence.

Takeaways

For digital health organizations operating across multiple states, compliance is a core operational function. When managed manually, it becomes a bottleneck that slows growth and increases risk.

Sprinter’s experience demonstrates how purpose built compliance infrastructure can reduce operational drag, improve visibility, and allow teams to scale without sacrificing control or oversight.

With Zivian Health, compliance became an integrated part of Sprinter’s operating model rather than a constraint on growth.

Zivian Health Helps Healthcare Organizations Solve Workforce Compliance

As digital health organizations continue to expand beyond single state operations, scalable compliance and workforce infrastructure becomes essential.

Zivian Health enables a compliant, connected, and high performing healthcare workforce, allowing companies like Sprinter Health to scale care delivery with confidence across the United States.

Tired of the healthcare maze? Connect with Zivian to see how our platform can support your organization.